Privacy Policy — TROPICALIA
Privacy Policy — TROPICALIA
Transparency, security, and respect for your data.
1 Data Collection
At [Name], we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard your information in line with the EU General Data Protection Regulation (GDPR).
We collect information you provide directly, such as your name, address, email, telephone number, and payment details, during the purchase process or when you contact us.
2 How We Use Your Information
- To process your orders and deliveries;
- To contact you for customer support and assistance;
- To send updates about your orders;
- To send promotional communications, where you have given your consent;
- To improve our services and personalise your experience.
Legal bases (GDPR Art. 6): We process your personal data on the basis of performance of a contract (processing your orders), legitimate interests (customer support and service improvement), and consent (marketing communications). You can withdraw your consent at any time.
3 Data Sharing
Your data may be shared with trusted partners involved in order fulfilment and payment processing. We require all such partners to implement appropriate security and confidentiality safeguards and, where applicable, to enter into data processing agreements in accordance with the GDPR.
4 Security
We use technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
5 Your Rights
Under the GDPR, you have the right to access, rectify, erase, and port your personal data, as well as to restrict or object to processing. Where processing is based on consent, you have the right to withdraw it at any time. You also have the right to lodge a complaint with your local supervisory authority.
To exercise your rights, contact us at contato@[name].com.
6 Cookies
We use cookies to improve your browsing experience and for analytics. You can manage your preferences in your browser. Where required, we will request your consent for non-essential cookies. For more information, please refer to our Cookie Notice.
7 Changes to this Policy
We may update this policy periodically. We recommend reviewing it regularly to stay informed about any changes. Where appropriate, we will notify you of material updates.
📞 Phone: +49 30 98523531
📧 Email: contact@tropicalia.com