FAQ — Frequently Asked Questions
Find answers to common questions and see what our customers say
What is the shipping timeframe?
All orders are dispatched within 3 to 4 working days after payment confirmation.
Product quality
All items in our Bazaar are pre-owned originals from Farm, sold in excellent condition with unique quality.
Customer service
Our service is fast, empathetic, and human-centred. We respond within 72 working hours by email and WhatsApp (during business hours).
How can I send my items for evaluation?
Simply click on the “Sell my items to the bazaar” tab, select “Declutter”, and complete the form with your Name, District, Purchase Photos (front, Farm logo, internal label), and item description.
Why are our prices so affordable?
We deeply value the customers who trust our curation. Our accessible prices reflect our policy of offering both quality and rotation of items. You are accessing the best of Farm at special values.
What our customers say
★★★★★
Juliana Costa
I'm a big fan of what you promote! I'm so happy I bought three pre-loved Farm looks, they came smelling like new and beautifully packaged. I've already become a loyal customer and recommend it to all my friends. The care and attention are amazing — and delivery was super fast!
★★★★★
Mariana Silva
Only compliments! I'm delighted with the personalised touch. I bought two sets here at the bazaar and everything was impeccable, with all pieces perfumed. Delivery was very quick too. I truly loved it!
★★★★★
Carla Oliveira
I've become an evangelist for this concept! The finishing stickers and attention to detail made me recommend it to many people. The pieces are incredible, with excellent value for money, and