Shipping Policy
Clear and secure information about delivery
Welcome to Tropicalia, your store for original pre-loved Farm items with quality and care. Below you’ll find all the important information about our shipping and delivery process.
Shipping Options
We work with leading carriers to ensure your order arrives safely and on time.
- Free Shipping with DHL: Delivery within up to 10 business days after payment confirmation.
- Postal Service: Delivery within up to 5 business days (available for selected regions).
Shipping Cost
The shipping cost is calculated automatically in the shopping cart, considering the weight, product dimensions, and delivery address.
You will be able to check the exact value before finalizing your purchase.
Delivery Time
The delivery time starts counting from the confirmation of payment. Once dispatched, you will receive a tracking code to follow your order.
Delivery Address
Please make sure to provide your complete and correct address, including postal code, to avoid delays or returns.
Tracking
After your order is shipped, we will send the tracking code by email so you can monitor the delivery in real time.
Delivery Issues
If there is any problem with delivery, please contact us by email at support@Tropicalia.com. We’re here to help!
Thank you for your trust and we hope you have an excellent experience with Tropicalia!